Why can I only tap some of the goods on screen?
The game is built around front-layer interaction. Only the currently visible layer of a shelf can be tapped until the front items are cleared.
Need help with Goods Puzzle: Relaxing Sort?
This page covers gameplay basics, common troubleshooting steps, and the best details to include when sending a support request.
Quick gameplay help
- Tap visible goods only. Items hidden behind the front layer cannot be selected yet.
- Match three identical goods to clear them from the active shelf flow.
- When a front shelf layer is emptied, the next layer advances forward automatically.
- Some levels ask you to collect target goods, while others ask you to clear the full board.
- Use boosters when space gets tight or the timer becomes difficult to manage.
Frequently asked questions
Why do some levels ask for target goods instead of a full clear?
The game uses different level goals to keep the puzzle flow varied. Some stages focus on collecting specific goods, while others focus on clearing everything on the board.
What happens after I clear the front goods?
The next shelf layer moves forward, revealing new items and opening fresh matching options.
How do I get through a difficult level?
Focus on freeing blocked item types, preserving open space, planning around visible layers, and using the right booster before the tray becomes too crowded.
What should I do if the game seems stuck or unresponsive?
Close and reopen the app first. If the problem remains, restart the device and include the affected level number in your support message.
What details are useful when reporting a bug?
Send the device model, iOS version, app version, level number, what you expected to happen, and what happened instead. Screenshots help a lot.
Troubleshooting checklist
Progress issue
Note the exact level number, whether the issue happened after a win or failure, and whether it happened after watching an ad or reopening the app.
Visual issue
Include a screenshot if item layering, shelf positions, or touch targets do not appear correctly on your device.
Ad or privacy question
For advertising, rewards, or data-handling questions, review the privacy policy and mention the specific concern in your message.